Albana Real - Zermatt

Schluhmattstrasse 19, Zermatt, Switzerland, 3920show map
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Highlights
8
SuperbBased on  84 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

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Overview

Albana Real Hotel is a traditional place to stay in a shopping area, 16 km away from Park. Since 1962, it has been hosting guests in the center of Zermatt.

Offering a quiet setting in Zermatt near a cable car station, Albana Real Hotel overlooks Matterhorn. The property is set within 1 km distance from the city center.

This hotel is quietly placed close to entertainment venues and restaurants.

Guests will find themselves a 10-minute walk from Zermatt railway train station. The hotel lies within 90 km of Lugano airport.

Rooms

Albana Real Hotel provides accommodation in 38 guestrooms fitted with a mini bar, a laptop safe, TV, a balcony and a sitting area. These cozy rooms come with a shower, a spa bathtub and free toiletries supplied in a modern bathroom.

Eat & Drink

Residents can have breakfast in the dining room. A fine selection of Thai dishes is served at the lounge restaurant. The relaxing aperitif bar offers a terrace and an open fireplace. Offering various dining options, Rua Thai and Chez Gaby are about 5-minute walk away.

Services

Guests can make use of airport transfer, dry cleaning and room service on site.

Relax

The hotel provides a sundeck, an indoor heated pool and an outdoor swimming pool to ensure guests enjoy their stay. Snow skiing, hiking and horse riding as well as a gym and a fitness room will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   38.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Shoe shine service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Fine dining
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Mountain view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery400 ft
Matterhorn glacier paradiseMatterhorn glacier paradise1700 ft
Zermatt - FuriZermatt - Furi1700 ft
Matterhorn ExpressMatterhorn Express1700 ft
Zermatt railway stationZermatt railway station2300 ft
Matterhorn MuseumMatterhorn Museum400 ft
Matterhorn Golf clubMatterhorn Golf club2000 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi1700 ft
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Rua ThaiRua Thai100 ftHotel Albana Real
Fuji of ZermattFuji of Zermatt100 ftSchluhmattstrasse 19
Restaurant SchaferstubliRestaurant Schaferstubli400 ftRomantik Hotel Julen,
Restaurant Romantik Hotel JulenRestaurant Romantik Hotel Julen400 ftRiedstrasse 2
Chez Max JulenChez Max Julen400 ftKirchstrasse 44
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Furi - RiffelbergFuri - Riffelberg1.3 mi
Furi - Trockener StegFuri - Trockener Steg1.4 mi
Riffelberg - GifthittliRiffelberg - Gifthittli1.7 mi
SchwarzseeSchwarzsee2.5 mi
Gorner RidgeGorner Ridge2.9 mi
Klein MatterhornKlein Matterhorn5.5 mi Switzerland
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Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station2700 ft
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Reviews
8.4
SuperbBased on  84  reviews
  • 7.8
    Fabulous

    Hotel was very idyllic and rooms were comfortable. Location was good what comes to ski buses and city center. Transfer from train station was well organized, but no mention about the price earlier than in the invoice. :( Breakfast was good. Nice hotel in overall!

    Minibar was charged unnecessarily, due to fact that we used it for our own refreshments as well. :(

  • 8.8
    Superb

    Friendly hotel staff, cleanliness of room and view of the Matterhorn from room.

  • 9.6
    Exclusive

    The rooms! The bar down stears is also very nice.

    The spa area could have been bigger.

  • 9.6
    Exclusive

    Two good restaurants as part of the hotel. Indoor smoking room for those who are addicted - better than shivering outside. Lovely location - free transport to from and to the station. Excellent and helpful staff.

  • 7.4
    Very good

    Attention to detail and staff whewre very helpful. we could not fault this hotel

    No complaints

  • 7.0
    Very good

    The beds were so comfortable and the staff verz helpful

    I did not like the fact that I booked a Junior Suite based on the photograph on your website. On arrival the Suite was very different, and sub¨standard. I explained this to reception staff who told me thez have 5 Junior Suites, but only one matches up to photograph on your website, which is a constant embarrassment to the staff. However, we downgraded to a superior room which was fine for us.

  • 9.6
    Exclusive

    Cozy, wonderful,and a delight. The staff was excellent, the room was very well done. The bed was heaven.

    Booked as a single room and was charged $100.00 extra per night for my wife.

  • 6.2
    Good

    Staff was friendly, easy access to the lifts, nice breakfast buffet and bar.

    Hotel facilities not at 4* level. Rooms and bathrooms are small, room could have been cleaned better. Service provided are expensive (e.g. 12 CHF per person for 5 min transfer to the station, while taxi took 25 CHF for 5 people at night). Price / quality not compelling

  • 6.2
    Good

    Location - next to ski slopes and centre of town. Rooms are nice

    Staff a bit slow, room cleaning ok but not excellent.

  • 10.0
    Exclusive

    Went before main season but very relaxed and welcoming owner. Fabulous room at Top of Hotel with view of Matterhorn from the bed!!! Fabulous

  • 9.6
    Exclusive

    Very comfortable, good hotel, well situated for walking and excursions in the Matterhorn area.

  • 5.0
    Guest rating

    When we came to the Hotel the service on the reception was great, unfortunately when we came to our rooms we found out that 3rd bed that we requested was not ready at all. In the second room we did not find any bathrobes, slippers, no shampoo and other things which are expected considering the price of the room. Unfortunately, too late for us, we realized that all mentioned stuff was available, but our rooms were just not prepared. As the personnel changed in the reception in the afternoon when we came to claim for the the 3 rd time, it was clear that we were annoying the lady in charge with our requests. Which was rather disappointing and not expected from a 4* Hotel in Switzerland.

  • 9.6
    Exclusive

    Our room was perfect - lovely plush bed, mountain views from the balcony, and a large bathroom with double sinks. I really could not fault the room. The hotel also had a very good sauna/steamroom. The location was perfect - just around the corner from the main church, but quiet enough not the be distracted by noise. We also ate in the Fuji restaurant which, whilst expensive, was absolutely delicious.

    The hotel was perfect for our needs; my only complaint was that there were not enough towels downstairs in the sauna/steamroom area, and that the area was not cleared up of used towels regularly. Also - the service was a little lacking in the hotel restaurant. I waited at the bar for over five mins before someone took the time to serve me (they were all "busy" when I arrived), and also the restaurant service was a little lacking. Front reception (Sally) were faultless, however.

  • 7.8
    Fabulous

    Very nice thai and japanese restaurant

  • 5.4
    Guest rating

    The room was OK. The view from the balcony was excellent

    The two restaraunts were closed during our visit, and the staff could not recommend another restaurant in the area. The smoking lounge and bar closed at 21:00. The staff was very short handed. We were so disappointed that we checked out a day early and had to pay for the full stay on Booked.net

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Highlights
8
SuperbBased on  84 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station2700 ft
+ More- Less
Check rooms and rates
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Rooms and Guests
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